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How to report a bug
How to report a bug
Philip Huynh avatar
Written by Philip Huynh
Updated over a week ago

Bugs are rare, but when they do occur, we're on it! Your workflow is important to us, and we strive to fix any problems swiftly to minimize any disruption to your projects.

How to report

You can report any bugs through the chatbox located in the bottom right corner of your screen or by emailing us at [email protected]. We will create a ticket and update the bug status via chatbox or email to you.

Step 1: Open the chatbox

Step 2: Choose "Bug fixing support"

Step 3: Provide information about the bug

1. Title ✍️

Name of the bug

2. Description - Describe the bug 🐞

When you face a bug, detailing the issue helps us immensely. Describe what you were doing when the bug occurred and any specific messages the system displayed. Your detailed description is a crucial step in our troubleshooting process.

3. Project link πŸ”—

If feasible, please share your project's link by copying the editor URL. This direct access allows our team to pinpoint and address the issue more efficiently.

4. Screenshots πŸ–ΌοΈ

If the bug prevents you from accessing the project link, screenshots are a great alternative. They provide us with visual evidence of the issue, aiding in our diagnostic process.

Finally click "Create ticket".

By following these steps, you contribute to a quicker resolution, helping us enhance your Micmonster experience.

We're here to assist and ensure your experience with Micmonster is smooth and productive.

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